You are:
People-oriented, fully independent, hard worker and strong in all forms of
communications. natural problem-solver with a very strong technical orientation.
Detail-oriented with a demonstrated ability to solve complex problems, multi-task
under pressure, and think critically. Excellent communication and presentation skills,
both written and verbal. Organized, fast learner , think and execute.
Responsibilities:
Playing a critical role in our client’s success, you will work closely with internal and
external stakeholders to ensure an efficient and successful execution of the client’s
integration and onboarding process while providing configuration and integration
guidance to the client, and communicating to senior management on status, risks,
and resourcing needs
Manage clients’ technical integration and onboarding process end to end, while
ensuring that the client implementations are completed on time and meet client
expectations
Working hands-on with our customers using the best and most interesting
technologies in the industry.
Responsible for the installation, configuration, administration, and maintenance
multiplex systems in various Oss
Work diligently with our technical teams (architects, developers, PMs, and C level
experts) to troubleshoot and resolve complex software issues, replicating customer
environments and network problems as needed
Use customer feedback and insights to improve our products, technical best
practices, and technical materials. Provide feedback to Product Management
teams and R&D.
Serve as the customer advocate for timely resolution of issues and facilitate
communication between customers, Sales, and Engineering.
Requirements:
You previously worked in a customer-facing technical role such as Integration
engineer, IT System Administrator/Engineer, Professional Services for at least 2
years.
You have 2-3 years of hands-on experience with Linux/Unix.
You are familiar with Docker/Kubernetes.
Familiarity with virtualization technologies (VMware, Citrix, Hyper-V)
You are familiar with Network configurations (CoreDNS, netplan).
You have experience with Bash scripting.
You are familiar with SQL basic queries
You must be fluent in English.
It would also be nice if:
You hold a B.S. in Computer Science, Engineering, or equivalent experience in
software and/or a technologically relevant field.
You have programming experience in Python, HTML, JS.
You have a DB Architecture understanding.
You have experience in both cloud-based and on-premise service and technology
environments.
Knowledge in RF Testing equipment, traffic generators, network sniffer –
advantage
Knowledge and experience with Jira & git applications
Send your CV to contact@ittude.one